FAQ’s
Log on to our website, www.poleyardflag.com and select Shop All or select Flags or Poles & Hanger. Select the item you would like to purchase and add it to your shopping cart. Click on the shopping cart and checkout. You will be emailed a receipt. Some items are made to order and can take 8-10 business days to ship.
Pole Yard Flag currently accepts payment by credit and debit cards. accepted Credit Cards: VISA, Master Card, American Express, Discover, JCB, and Diners.
Returns are accepted on the pole and hanger if found to be defective (or quality issue). Flags are returnable only if defective (wind or adverse weather damage is not a product defect). Returns must be made within 30 days of the date received to receive a refund.
Customers are responsible for shipping and handling when returning items. Merchandise which has been determined defective will be replaced with a like item if within the 30-day return policy period.